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Clubs Complaints

USU is passionate about supporting member health and safety. Browse the resources below to find what’s best for you.

I want to make a complaint to USU about a Club or Society issue


If you have experienced bullying, harassment, or discrimination at a USU event or by a USU member or guest, you can report it to us.

Before you submit a complaint, read this factsheet.

See this factsheet to learn how to submit a complaint.

See this factsheet to understand what USU does once a complaint is received.

You can view all USU policies and procedures on our Governance page.

I want to appeal a USU complaint outcome


If you have been involved with a USU complaint process and disagree with the outcome, you can submit an appeal.

Read this factsheet for information on how to submit an appeal to USU and how it is processed.

For more information, you can read USU Complaints Procedure (Student Groups) on our Governance page.

Support options for an experience of sexual misconduct

USU is passionate about connecting our members with the best supports for their needs. If you have experienced sexual misconduct, it was not your fault and help is available on and off campus. Read an overview of reporting and support options here.

Support can be sought from the Safer Communities Office. These are specialist staff experienced in providing an immediate response to people that have experienced sexual misconduct, domestic/family violence, bullying/harassment and issues relating to modern slavery.

Safer Communities
Opening hours: 8.30am to 5.30pm, Monday to Friday
02 8627 6808
[email protected]
Outside of opening hours: you can leave Safer Communities Office a message, or contact the 24/7 1800 SYD HLP (1800 793 457) number

Full Stop
1800 385 578 or use their online chat 

1800 RESPECT
1800 737 732 or use their online chat

Mensline
1300 789 978 or use their online chat

If you would like information and support around healthy, safe relationships, check out Relationships Australia or Say it Out Loud

Reporting options for an experience of sexual misconduct

USU is passionate about connecting our members with the best supports for their needs. If you have experienced sexual misconduct, it was not your fault and help is available on and off campus. Read an overview of reporting and support options here.

To report a case of sexual misconduct to the University of Sydney, you can complete this Sexual Misconduct Online Reporting Form or speak to the Safer Communities Office who can guide you through the reporting process.

To report a case of sexual misconduct to the police, you can use the online Sexual Assault Reporting Option (SARO). Safer Communities Office can support you in this process.

If your life is being threatened, or if someone is seriously ill or injured, or if you just witnessed a serious incident dial triple zero (000) for emergency services (fire/ambulance/police).

If you are unsafe on campus, you can contact

Campus Protective Services - available 24/7
02 9351 3333 or 1800 SYD HLP (1800 793 457)

Support options for issues relating to family, community or intimate partner violence

If your life is being threatened, or if someone is seriously ill or injured, or if you just witnessed a serious incident dial triple zero (000) for emergency services (fire/ambulance/police).

If you are unsafe on campus, you can contact
Campus Protective Services - available 24/7
02 9351 3333 or 1800 SYD HLP (1800 793 457)

Support can be sought from the Safer Communities Office. These are specialist staff experienced in providing an immediate response to people that have experienced sexual misconduct, domestic/family violence, bullying/harassment and issues relating to modern slavery.

Support contacts

Safer Communities
Opening hours: 8.30am to 5.30pm, Monday to Friday
02 8627 6808
[email protected]
Outside of opening hours: you can leave Safer Communities Office a message, or contact the 24/7 1800 SYD HLP (1800 793 457) number

Full Stop
1800 385 578 or use their online chat

1800 RESPECT
1800 737 732 or use their online chat

Mensline

1300 789 978 or use their online chat 

If you would like information and support around healthy, safe relationships, check out Relationships Australia or Say it Out Loud