The University does not condone unacceptable behaviour in any aspect of being a student, including in a club setting. If you or someone you know has been subjected to sexual violence, hate, bullying or any other form of unacceptable behaviour, you can confidentially speak to someone about what happened, get some wellbeing support and advice on making a complaint if that’s something you’d like to explore. Please be aware you don’t need to make a formal complaint if you don’t want to. 

Your Student Wellbeing and Safety Advisor is available to have a confidential chat about what has happened. To find out more, you can email them on [email protected]. 

You can also contact the Safer Communities Office and speak to a member of their specialist team who are trained in providing immediate responses to students who have been subjected to unacceptable behaviour. Safer Communities Office staff are available 9 am to 5 pm Monday to Friday, Sydney local time. You can speak to them or make an appointment on the phone +61 2 8627 6808 or email [email protected]. 
🔗 Click here for more info ↗

Please see our 'I want to make a complaint to USU about inappropriate behaviour' section for more info on making a complaint, if this is something you want to explore.

Your Student Wellbeing and Safety Adviser is available to have a confidential chat about what has happened. To find out more, you can email them on [email protected]. 

You can also contact the Safer Communities Office and speak to a member of their specialist team who are trained in providing immediate responses to students who have been subjected to unacceptable behaviour. Safer Communities Office staff are available 9 am to 5 pm Monday to Friday, Sydney local time. You can speak to us or make an appointment on the phone +61 2 8627 6808 or email [email protected]. 
🔗 Click here for more info ↗

For information about accessing counselling support, have a look at the “Mental Health Support” tab above. 

Please see the 'I want to make a complaint to USU about inappropriate behaviour' section for more info on making a complaint, if this is something you want to explore. 

USU handle complaints about misconduct that occurred within a Clubs setting e.g. at a Club event. You can complain to the University about misconduct at Club events too, and any other student-related misconduct. Your Student Wellbeing and Safety Advisor can support you through each step of your complaint to either USU or the University.  
🔗 You can make a complaint to the University using their Sexual Misconduct and Inappropriate Behaviour Online Reporting Form ↗

To complain to USU, you will start by submitting a complaint in writing to [email protected]. Please tell us: 

• What club or society you are in  

• Who is involved  

• What happened and where it happened  

• If any, what informal resolution attempts were made and the outcome/s 

Information about your complaint will only be shared with other people if they need to know the information to progress with your complaint. For safeguarding reasons, there are times when we need to share information about your complaint without your consent. This may involve informing the University of your complaint and passing on relevant details so they can take any necessary further action.

An appropriate member of staff from USU will review your complaint and assess the next steps, potentially put measures in place to protect you and others, and come to an outcome on your complaint.

If you’re unhappy with any of these decisions, you can appeal them, or you can complain about them to the National Student Ombudsman. Please contact [email protected] for information on making an appeal.  
🔗 Info about complaining to the National Student Ombudsman can be found on their website ↗

You’ve done the right thing to look for support around what happened to you. Whether you just want to tell someone, seek health or mental health support, or consider formal reporting options, there is someone ready to speak to you whenever you’re ready. 

To speak to NSW Police about an incident of sexual harassment or assault, dial triple zero (000) or contact the Police Assistance Line on 131 444. 

Your Student Wellbeing and Safety Advisor is available to have a confidential chat about what has happened. To find out more, you can email them on [email protected] 

You can also contact the Safer Communities Office and speak to a member of their specialist team who are trained in providing immediate responses to students who have been subjected to unacceptable behaviour. Safer Communities Office staff are available 9 am to 5 pm Monday to Friday, Sydney local time. You can speak to them or make an appointment on the phone +61 2 8627 6808 or email [email protected]. 
🔗 The Safer Communities Office’s website has more info about the support they can offer you ↗  

Royal Prince Alfred Hospital (RPA) offer a free, confidential clinic with experienced counsellors available to speak to you. If you’d like to access support from RPA, you don’t need to also speak to anyone at the University about what happened to you. Campus Security can also arrange transport for you to RPA. IS 
🔗 Info on RPA Community Health Sexual Assault Service and how to book an appointment, can be found here ↗  

Please see our 'I want to make a complaint to USU about inappropriate behaviour' section for more info on making a complaint, if this is something you want to explore.

You’ve done the right thing to look for support around what happened to you. Whether you just want to tell someone, seek health or mental health support, or consider formal reporting options, there is someone ready to speak to you whenever you’re ready. 

If you’ve been the victim of a crime, dial triple zero (000) to speak to NSW Police or contact the Police Assistance Line on 131 444. 

Your Student Wellbeing and Safety Advisor is available to have a confidential chat about what has happened. To find out more, you can email them on [email protected] 

You can also contact the Safer Communities Office and speak to a member of their specialist team who are trained in providing immediate responses to students who have been subjected to unacceptable behaviour. Safer Communities Office staff are available 9 am to 5 pm Monday to Friday, Sydney local time. You can speak to them or make an appointment on the phone +61 2 8627 6808 or email [email protected]. 
🔗 The Safer Communities Office’s website has more info about the support they can offer you ↗   

For information about accessing the University’s Student Counselling Service or community-based support, please have a look at our Mental Health Support page ↗ 

Please see our 'I want to make a complaint to USU about inappropriate behaviour' section for more info on making a complaint, if this is something you want to explore.