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The USU app doesn't recognise my details. How do I fix this?

Before contacting our team for additional support, please ensure the details you are entering into the USU app match those currently associated with your USU account. You can find your details (and edit them) via the 'My USU' portal.

If the details you are entering match those associated with your USU account, and you are still having trouble logging in, then please contact our team for further assistance.