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The USU app doesn't recognise my details. How do I fix this? 

The USU app doesn't recognise my details. How do I fix this?

Before contacting our team for additional support, please ensure the details you are entering into the USU app match those currently associated with your USU account. You can find your details (and edit them) via the 'My USU' portal.


If the details you are entering match those associated with your USU account, and you are still having trouble logging in, then please contact our team for further assistance.

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The USU acknowledges the Gadigal people of the Eora Nation, upon whose stolen land which we operate, gather as employees and live. We recognise this land was never terra nullius — the land belonging to these peoples was never ceded, given up, bought or sold. We pay our respects to Aboriginal Elders past, present and emerging, and we extend this acknowledgement to any other Aboriginal and Torres Strait Islander people.

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