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I've got a new device and the app won't recognise me 

I've got a new device and the app won't recognise me

Your app account can only be active on one device at any given time to ensure your data remains secure, and to maintain the integrity of our systems.


Please contact our team to reset your unique device identifier.




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The USU acknowledges the Gadigal people of the Eora Nation, upon whose stolen land which we operate, gather as employees and live. We recognise this land was never terra nullius — the land belonging to these peoples was never ceded, given up, bought or sold. We pay our respects to Aboriginal Elders past, present and emerging, and we extend this acknowledgement to any other Aboriginal and Torres Strait Islander people.

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