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Incorrect Details - App

This error message can be a result of the new version of the app not downloaded. Before contacting USU please ensure that you are attempting to login on the new USU app - this should say version 6.10.1  in the bottom left corner of the app screen.

If the details you are entering match those associated with your USU account, and you are still having trouble logging in, then please contact our team for further assistance. We will ensure you mobile number is consistent across our internal databases to enable you to login successfully.